Privacy Policy

This Privacy Policy explains how Maxaud collects, uses, and safeguards information when you visit the website, create an account, connect social channels, or use the platform's publishing and automation features.

It applies to information we control directly through the service. It does not override the privacy policies of third-party providers you choose to connect, such as social networks, analytics vendors, or authentication providers.

We may collect account details such as your name, email address, organization, login identifiers, billing information, and settings. We also process workspace content, scheduled posts, prompts, uploaded assets, and metadata related to connected channels.

Technical information such as device details, browser type, IP address, logs, usage events, and error telemetry may also be collected to operate, secure, and improve the platform.

We use information to provide the service, authenticate users, synchronize connected platforms, generate or improve content suggestions, process transactions, support customers, and monitor service reliability and abuse.

We may also use aggregated or de-identified usage patterns to analyze product performance and guide development decisions.

Where required by law, we process personal data based on one or more legal grounds, including performance of a contract, legitimate interests in running and securing the service, compliance with legal obligations, and consent where you provide it.

When you connect third-party accounts, you authorize Maxaud to access the scopes needed to support the selected integration features.

We do not sell your personal data. We may share information with infrastructure providers, payment processors, customer support tools, analytics vendors, and AI or social platform integrations strictly as needed to operate the service.

We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, financing, or asset sale.

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and audit records.

Retention periods vary depending on the type of data, your account status, and operational or legal requirements. When information is no longer needed, we delete it or de-identify it where reasonably possible.

Maxaud uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, and loss. These measures may include access controls, encryption, secrets management, monitoring, and backup procedures.

No system is completely secure. You are also responsible for protecting your credentials, using strong passwords, and reviewing connected account permissions regularly.

Depending on your jurisdiction, you may have rights to access, correct, export, delete, or restrict the use of your personal data, and to object to certain processing activities. You may also be able to withdraw consent where processing is based on consent.

You can usually manage core account settings inside the product. For formal privacy requests, contact the Maxaud team through the support or contact channels listed on the site.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as contractual commitments or other recognized legal mechanisms.

We may update this Privacy Policy from time to time to reflect changes in the service, law, or operational practices. When updates are material, we will revise the effective date and may provide additional notice through the website or product.